FAQ

 

How long does it take for items to arrive?:

- All items shown are in stock and ready for shipment within the same day of your purchase. Items for delivery will go out within 1-2 business days and items for pickup will be ready within the same business day. 

 

How long does local delivery take?:

- Local Fort McMurray delivery is done within 1-2 business days after your order is placed and is hand delivered by one of our team members, if there is no one available the package will be hung on your door. 

 

How does stock quantity work?:

- Our website and boutique are connected, what you see on this website is what is available in store. Once an item is sold out in store it is automatically adjusted on the website side and vice versa. Item amounts are limited and we recommend grabbing them when you can to ensure you get the size you need. 

 

Why are there different shipping rates?:

- Our shipping prices vary based on weight, if your item qualifies for $5.00 shipping your package will be sent untracked due to low cost. If your package is larger in size or heavier it will fall into the $10-$25.00 shipping rate and will come with a tracking number.