Shipping & Returns

Here at The Sprouting Fawn we understand that sometimes it can be hard to shop online. We strive to make your experience the best you have ever had, because that is what you our amazing customers deserve! However there may be times that an item you purchase just doesn't fit properly despite our efforts to give all sizing information, nothing tells the truth like a try on! For this very reason we want to make returns as easy as possible for you! 

Please note the following steps and guidelines to make your return smooth and easy. 

  • Shipping items back is the responsibility of the customer.

  • A store credit will be issued for the purchase price of your item (minus original shipping cost).

  • Store credits to not expire and can be used on any item in our store. We do not offer refunds. 

  • Returns must be sent within 14 days of the date you received your item.

  • Sale section items, undergarments and any item purchased at a discount or with a code are FINAL sale and can not be returned. 

  • Returns must be received in original unused condition with tags attached, can not smell of cigarette smoke, perfumes etc or have stains or animal hair. 

  • We are happy to provide shipping across Canada at flat rate prices (Calculated on the weight of your order).

  • We offer $3 local delivery within Fort McMurray AB! As well as free in store pickup.

  • All items will ship within one to two business days from time of purchase, local deliveries are often done same day or within 1-2 days depending when the order came through.