Shipping policy

Canada Post SHIPPING POLICY

• We are happy to provide shipping across Canada at flat rate of $12.00 on orders under $150 and FREE on orders over $150.00. International Shipping is a flat rate of $15.

• We are happy to MERGE your orders together for you to save on shipping! To do this your first order must have the initial $12.00 shipping applied or already qualify for the free shipping ($150 order+). After that is complete you can leave us a note at checkout to combine that order and future orders together. 

• All deliveries go out with Canada Post and can be tracked with the tracking number attached to your order email.

• We offer free local curb side pickup from Monday- Friday 10-2 pm, Saturday 12-4, Sunday’s CLOSED at our warehouse 9-266 Mackay Cres Fort McMurray AB.

• All items will ship from our warehouse on Mondays, Wednesdays and Fridays.

 

Local Delivery Policy

• • All local deliveries will be made within 24-48 hours from the time your order is packed in the warehouse Monday to Friday.

  • If you ordered on a weekend (Saturday or Sunday) your order will be packaged to go out the next business day and will arrive 24-48 hours from the time of packaging. 

  • Local deliveries will be made within city limits and will only show at checkout if you qualify within those limits.

  • Deliveries will be attempted one time and left on your doorstep if no one is home. Choosing delivery means you understand that any package left on your doorstep is now the customers responsibility and we are not responsible for any lost or stolen items after dropping off. 

  • If you live in an apartment building, we will make one attempt to deliver and call the phone number on the order. If no one is available, the package returns to the warehouse for pickup. 

  • If you require a second delivery attempt the delivery fee will need to be paid again. 

  • Any returns or exchanges will need to be brought back to the warehouse by the customer within 21 days of receiving your order.